Privacy Policy

Last Updated: 9th Sept 2024

At Poetry Prescribed, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

- Contact Information: Name, email address, phone number, and any other information you provide when you fill out a contact form or sign up for our newsletter.

- Usage Data: Information about how you use our website, including your IP address, browsing actions, and patterns.

- Cookies: Small files stored on your device that help us recognise you and improve your experience on our website. Please see our Cookie Policy for more information.

2. How We Use Your Information

We use your personal information for the following purposes:

- To respond to your inquiries and provide customer support.

- To send you marketing communications if you have opted in to receive them.

- To improve our website, services, and user experience.

- To comply with applicable laws, regulations, and legal requests.

3. Legal Basis for Processing Personal Information

We will process your personal information based on the following legal grounds:

- Consent: Where you have provided your explicit consent for us to process your information for specific purposes.

- Contractual Necessity: Where it is necessary for the performance of a contract with you.

- Legitimate Interests: Where it is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

- Trusted service providers who assist us in operating our website and providing services, under strict data protection agreements.

- Legal authorities when required by law or to protect our rights.

5. Data Security

We take the security of your personal information seriously and use various technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

- Right to Access: You can request a copy of the information we hold about you.

- Right to Rectification: If you believe that your information is inaccurate, you can request that we correct it.

- Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.

- Right to Object: You can object to the processing of your personal information in certain circumstances.

- Right to Withdraw Consent: If we are processing your information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at poetryprescribed@gmail.com

Thank you for trusting Poetry Prescribed with your personal information. Your privacy is important to us!